Ratings & Reviews

Overall Rating

5(19 reviews)100% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

submitted by Ian B. - |Recommended: YesExceptional Staff, Value Service with the best location in the West Loop — If someone were to ask me what it is like living here I would preface with the fact that I moved here directly from midtown Manhattan and could not be happier with my decision. Proximity to the hottest restauarants, bars and happenings can't be beat, coupled with the great young-family benefits our pool, parks, farmers markets, daycare makes the decision to move to the Gateway West Loop a no brainer. The staff here is amazing too. From Lawrence, who knows your name and greets you everytime you walk through the doors, to Jasmine, a caring, compassionate management professional, we are just blown away with the attention to detail and overall great management of the Gateway. There is one issue though, that should not go unmentioned. Optical Communities DirecTv is a required internet TV provider here and they are the absolute worst when it comes to quality of product, service, and support. I understand how the management group walked into this partnership building was previously owned by Lennar however we constantly have internet issues, the support is unwilling to assist, and satellite TV hasn't been relevant since 1995. I dont want to dimish the impact of the building's quality and value, but we are hoping that Optical communities gets the boot and Lincoln Management can bring in another provider of internet TV services. Overall, we are so glad to have chosen to live at the Gateway This is a great community at a great value and I couldn't have asked for anything more
submitted by Nina L. - |Recommended: YesReview — I don't use parking so can't really rank that
submitted by Kelly M. - |Recommended: YesGreat location, quality of apartments and professionalism of staff. — West loop is great - as is everything about this community
submitted by Brandon P. - |Recommended: YesExpensive but Clean, Modern and in a Great Location — Thus far, GWL has provided a very good experience.

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